Privacy Policy

Introduction

OpsDealer LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dealership management platform and services.

By using OpsDealer, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Account Information

When you create an OpsDealer account, we collect:

• Dealership name and contact information
• Your name, email address, and phone number
• Account credentials (encrypted passwords)
• Payment and billing information

Operational Data

To provide our services, we collect and process:

• Vehicle information (VINs, stock numbers, rental fleet details)
• Customer data (names, contact info, driver's licenses, insurance information)
• Rental contracts and digital signatures
• Transport and delivery records
• Service scheduling information
• Team member information and activity logs

Usage Data

We automatically collect certain information when you use OpsDealer:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Diagnostic and performance data

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to customer service requests and support needs
• Improve and optimize our platform
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit using TLS/SSL
• Data at rest is encrypted using AES-256 encryption
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Secure data centers with redundancy and backup systems

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

• With your consent: When you authorize us to share specific information
• Service providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, hosting)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect our rights, privacy, safety, or property

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. When you cancel your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@opsdealer.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: